Prologue AI | All-in-one GenAI platform to Create the Unseen®: Generate ideas, produce professional content, organise assets and build brands with AI

Bienvenue — et thank you for using prologue.ai (the "Website") and the other products and services (collectively, the "Service") offered by Prologue AI Inc. ("Prologue AI", "we", "us" or "our"), a corporation incorporated under the laws of Québec, Canada, having its principal place of business at 186 trenton, Montréal (Québec) H3P 1Z4, Canada.

Important legal note — this document is provided for your convenience and does not constitute formal legal advice. Québec consumer‑protection law requires that a French‑language version be provided; in the event of any conflict between the English and French versions, the French version will prevail.

1. Acceptance of this Agreement

By accessing or using the Service in any manner (including browsing the Website, creating an account, or clicking an "I Agree" or similar button), you agree to be bound by these Terms of Use (the "Agreement"). If you are using the Service on behalf of a company or other entity, "you" means that entity and you represent that you have the authority to bind it to this Agreement.

You must be 18 years of age or older and not barred from using the Service under the laws of Québec, Canada, or your place of residence.

If you do not agree to every provision of this Agreement, do not access or use the Service.

2. The Service

Prologue AI operates a creative‑technology platform that enables users to generate, edit, store and share AI‑generated or AI‑assisted content such as text, images, audio and video ("Generative Content"). The Service, the Website and all Generative Content are protected by applicable intellectual‑property laws.

2.1 Beta & Updates

The Service is constantly evolving. New features may be added, modified or removed at any time. We may require you to install updates to any Prologue AI application you have installed.

3. Your Account

You may need an account (an "Account") to access certain features. You agree to:

provide accurate and complete registration information;
keep your credentials confidential and notify us immediately of any unauthorised use; and
be responsible for everything that happens under your Account.

We reserve the right to suspend or terminate Accounts that violate this Agreement.

4. Your Content and Generative Content

4.1 Definitions

"Input" means prompts, data or other material you provide to the Service.
"Output" means Generative Content produced by the Service in response to your Input.
"Your Content" means Input and Output together.

4.2 Ownership

Except for the license you grant below, you retain all rights you may have in Your Content. Because generative‑AI outputs may be similar or identical for different users, we do not guarantee that your Output will be unique or that it will be protectable under intellectual‑property law.

4.3 Licence to Prologue AI

You grant Prologue AI a non‑exclusive, worldwide, royalty‑free, sublicensable licence to use, copy, modify, and display Your Content solely to (a) provide and improve the Service and (b) comply with our legal obligations. If you choose to publish Output publicly on the Service, you also grant every visitor of the Service the right to access and use that published Output.

4.4 Content Standards

You agree not to use the Service to create, upload or share Content that is unlawful, infringing, defamatory, hateful, harassing, sexual‑exploitative, or otherwise prohibited by Prologue AI's Acceptable Use Policy (available on the Website), Québec's Charter of Human Rights and Freedoms, or applicable Canadian law.

5. Fees, Payments & Credits

5.1 Payment Processor

Paid features are billed through Stripe, Inc. ("Stripe"). By purchasing you authorise us and Stripe to charge your chosen payment method and you agree to Stripe's Services Agreement and Privacy Policy.

5.2 Subscriptions & Top‑Ups

Subscriptions renew automatically for the same term (e.g., month‑to‑month) unless you cancel via your Account before the renewal date. Fees are non‑refundable, except where required by law.

6. Consumer‑Protection Disclosures (Québec)

Governing Law. For consumers ("consommateurs" under the Québec Consumer Protection Act), this Agreement is governed by the laws of Québec and the federal laws of Canada applicable therein.
Court Jurisdiction. Nothing in this Agreement may be construed to oblige a consumer to submit a dispute to arbitration or to waive the right to bring a claim before a Québec court or to participate in a class action, as prohibited by CPA § 11.1.
Language. You have expressly requested that this Agreement and all related documents be drawn up in English. Vous reconnaissez avoir exigé que la présente convention et tous les documents qui s'y rattachent soient rédigés en anglais. Une version française est disponible sur demande.

7. Dispute Resolution for Business Users (Non‑Consumers)

If you are using the Service in a business or commercial capacity (and therefore are not a "consumer" under the CPA), either party may elect to resolve any dispute arising out of or relating to the Service by confidential, binding arbitration administered by the Canadian Arbitration Association in Montréal, Québec, under its Expedited Rules. Judgment on the award may be entered in any court of competent jurisdiction.

The arbitration clause in this section does not apply to consumers.

8. Disclaimer & Limitation of Liability

The Service is provided "as‑is" and "as available." To the maximum extent permitted by law, we disclaim all warranties (express or implied) and our total liability arising out of or relating to the Service will not exceed the greater of (a) CAD $100 or (b) the amounts you paid us in the three (3) months preceding the event giving rise to the claim. These limits do not apply to liability that cannot be excluded under Québec law (for example, liability for gross negligence or wilful misconduct).

9. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach this Agreement or if required by law. Sections that by their nature should survive termination (e.g., licences, disclaimers, limitations of liability) will survive.

10. Promotions & Contests

From time to time Prologue AI may offer contests, sweepstakes, hackathons or other promotional programs (collectively, "Promotions"). Each Promotion will be governed by its own official rules. If those rules conflict with this Agreement, the Promotion rules will apply solely for that Promotion.

11. Acceptable Use & Prohibited Conduct

To keep the Service safe, fair and reliable you agree not to:

send spam, junk mail or other unsolicited commercial communications;
upload or transmit viruses, malware or any other malicious code;
attempt to probe, scan, reverse‑engineer, decompile or otherwise derive the source code of the Service (except where such restriction is prohibited by law);
access, scrape or collect data from the Service by automated means (crawlers, bots or scripts) except through our published API and subject to its documentation;
launch or facilitate denial‑of‑service attacks, interfere with or disrupt the Service or the networks that host it;
reproduce, frame or mirror any portion of the Service without our prior written consent; or
violate any applicable law or anyone's rights while using the Service.

12. Copyright & Takedown Policy

We respect intellectual‑property rights. If you believe content on the Service infringes your copyright, please email admin@prologue.ai with the following details: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) the URL or other location of the allegedly infringing material; (d) your contact information; (e) a statement that you have a good‑faith belief the disputed use is not authorised by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorised to act on the copyright owner's behalf. We may remove or disable access to the disputed content and will terminate repeat infringers.

13. Service Availability

While we aim for high availability, the Service is provided on an "as‑is" basis and we do not guarantee uninterrupted access. The Service may be suspended, modified or discontinued at any time for maintenance, security, legal or other reasons. We will use reasonable efforts to give advance notice of scheduled downtime, but unscheduled outages may occur. Prologue AI is not liable for any loss or inconvenience caused by downtime or any failure of the Service to operate.

14. Contact

Legal Notices & Questions: admin@prologue.ai
Customer Support: support@prologue.ai
Mail: Prologue AI Inc., 186 Trenton Avenue, H3P-1Z4, Montréal (QC), Canada.

15. Changes to this Agreement

We may update these Terms of Use from time to time. If you have an Account, we will notify you by email or in‑service notice at least 30 days before changes take effect. Continued use after the effective date constitutes acceptance.